Qualifications
- A security officer is to be honest, alert and well-disciplined as the custodians of employee and customer property and safety
- Constant and dedicated vigilance
- Strong customer service skills, exemplifying Andy Frain Services Mission Statement
- Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously
- Ability to facilitate progressive change, work as part of a team and follow directions
- Work with a sense of urgency
- Strong oral and written communications skills
- This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent
- A security officer is to be honest, alert and well-disciplined as the custodians of employee and customer property and safety
- Constant and dedicated vigilance
- Strong customer service skills, exemplifying Andy Frain Services Mission Statement
- Ability to be a hands-on, results oriented employee, handling multiple priorities simultaneously
- Ability to facilitate progressive change, work as part of a team and follow directions
- Work with a sense of urgency
- Strong oral and written communications skills
Responsibilities
- Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments
- Security personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area
- Security Officers must maintain a professional image and always demonstrate excellent customer service
- Control of entrances and movement of pedestrian and vehicle traffic
- Patrol of buildings and perimeters
- Escort of material and personnel
- Inspection of security and fire exposures
- Duties may vary depending on department size, organizational structure, geographic location and post assignments
- Reasonable accommodations may be made to allow for certain ADA requirements
- Be on time and report to post in full uniform
- Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner
- Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS
- Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts
- Monitor cameras or equipment in a continuous fashion as outlined in the post orders
- Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations
- Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment
- Make recommendations to management on better safety and loss prevention processes as identified during daily routine
- Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments
- Ensure continuous and safe operation of all elevators and access doors
- Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment
- Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market
- Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented
- Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company’s sole and absolute discretion
- Provide security detail as outlined in the post orders and establish working relationships with customers, local law enforcement and fire departments
- Security personnel will always perform job duties with a constant awareness of surroundings, making note of all activity that takes place in the assigned area
- Security Officers must maintain a professional image and always demonstrate excellent customer service
- Control of entrances and movement of pedestrian and vehicle traffic
- Patrol of buildings and perimeters
- Escort of material and personnel
- Inspection of security and fire exposures
- Duties may vary depending on department size, organizational structure, geographic location and post assignments
- Reasonable accommodations may be made to allow for certain ADA requirements
- Be on time and report to post in full uniform
- Maintain professional image that includes greeting customers, visitors and employees in a polite and friendly manner
- Be proactive in knowing all revisions to post orders and general information distributed by the customer and AFS
- Patrol physical property or maintain fixed post position, being diligent to report any suspicious activity and investigate accidents and criminal acts
- Monitor cameras or equipment in a continuous fashion as outlined in the post orders
- Maintain a working knowledge of all emergency policies, procedures and regulations to be able to respond to alarms, incidents and emergency situations
- Complete Daily Activity Reports, Log Book entries, Incident Reports and all relevant reports related to job assignment
- Make recommendations to management on better safety and loss prevention processes as identified during daily routine
- Have knowledge of any life safety systems, fire panels, CCTV system computer, and other such equipment to complete job assignments
- Ensure continuous and safe operation of all elevators and access doors
- Know authorized contractor personnel who are responsible for maintenance and upkeep of equipment
- Ensure training and compliance guidelines are met as outlined by AFS and other agencies regulating the customer / market
- Communicate on a daily basis with Security Supervisor any new Security Issues or changes that need to be considered or implemented
- Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company’s sole and absolute discretion