Qualifications
- Valid state-issued driver’s license and any other licenses (as required by federal, state and local laws) to operate a company vehicle
- On-the-job training/completion of Safelite SafeTech certification
- Must be 18 years of age or older
- Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs
- to 50 lbs
- Ability to stand for extended periods, work in tight spaces, bend and twist body
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance
- Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations
- Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods
- Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the Safelite Way of Fitting
- Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s needs
- Problem-solving and ability to trouble-shoot issues, independently and collaboratively
- Ability to read, write and interpret the English language and technical directions
- Ability to communicate orally (via phone) and written (via computer or other electronic means)
- Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
- Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
- Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability
- Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices
- Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability
- Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices
Benefits
- Competitive weekly base pay starting at $18.30/hour
- Paid training and all the tools and resources you’ll need to be successful
- Benefit amounts are estimates only
Responsibilities
- Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders
- Repair chips, cracks and other auto glass related issues on customer vehicles
- Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology
- Promote and sell Safelite promotional items to customers
- Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop
- Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday
- Performs other duties as assigned
- Complies with all policies and standards
- This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance
- Employees may be required to perform other related duties as assigned to ensure workload coverage
- Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements