Qualifications
- High School Diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Excellent communication, organization, and customer service skills
- Ability to multitask, make decisions, and drive change in a fast-paced environment
- Skilled in problem solving to drive results, boost sales, and streamline operations
Benefits
- We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.
- Eligibility for Wawa Benefits is defined under the terms of the plan(s)
- The hourly range for this position is $22.70 – $30.60 and is commensurate with position, experience, and location
- Associates in this position are eligible for monthly bonus incentives
Responsibilities
- As our Food & Beverage Manager (FBM), you’ll oversee all food and beverage operations, ensuring everything runs efficiently and consistently
- You’ll work alongside the General Manager and Assistant General Manager to oversee daily operations, with a primary focus on delivering a fresh, efficient, and customer-focused experience—every single day
- Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more
- Drive food service sales and hit performance goals with a focus on quality and consistency
- Monitor trends and work with peers to create action plans to optimize results
- Become the in-store expert on food programs, promotions, and marketing initiatives
- Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service
- Support hiring, scheduling, training, and team development
- Recognize great performance and help Associates grow
- Maintain a clean, safe, and inviting food service area that meets all health and safety standards
- Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations